August meant vacation time for many of us, but it also meant more great updates to the Squeaky product, including three new features! The post below describes all the latest updates you might have missed.
New feature: the Squeaky Magic Erasure
Last week we announced the release of our latest privacy feature, the Squeaky Magic Erasure. It's a point-and-click tool that allows you to quickly teach the Squeaky Tracking Code which elements on the page to avoid capturing.
To learn more about what it's for and how it works, make sure you read the blog post we published.
New feature: single page analytics
The site-wide analytics in Squeaky are great, but sometimes you need to see the performance of an individual page on your site, and now you can!
The single page analytics interface contains many of the metrics you're already familiar with from site-wide analytics, with a few extras thrown in:
- Average time on page
- Average visits per page
- Visitors timeline
- Visitors by time of day
- Audience tab
- Bounce rate: this displays the percentage of visitors to this page who only visited this one page on your site before leaving.
- Exit rate: this displays the percentage of visitors to your site for whom this page was the last page they visited before leaving.
Not only can you see the new metrics in the newly added single page analytics view, but you can now see Bounce Rate and Exit Rate in the pages table in site analytics. You can even drill down to single page by clicking on the link in the table:
New feature: consent widget and API
Depending on your business requirements, you may need to ask for your visitors' consent prior to capturing data with Squeaky.
Until recently our customers have used third party tools to gain visitor consent, but we've released a dedicated widget that lets you capture your visitors' consent without having to use a third-party tool.
You can still use a third party tool if you wish, but you can now also choose to manage consent yourself via our API, or by using the consent widget. The consent widget comes with different layouts, it's available in any language (new languages can added on request, free of charge), and we even explain to your visitors why you've chosen a privacy friendly analytics tool in the first place:
More playback improvements
Just like last month, we've continued to fine-tune our session playback interface to make sure we're bringing you the best possible experience. In August, we added two great new additions to the sessions events feed:
Add inactivity to the events feed
To compliment the inactivity display on the playback time we now show inactivity with the events feed on the left-hand side of session recordings:
Added a compact view for events feed
We've also added a compact view of the events feed so you can view more events on your screen without having to scroll:
You can find the settings for both of these options in the Show menu:
To provide greater control over who can access, edit, or delete data within your Squeaky account we've added a new read-only role, as well as updating our definitions of all other roles.
To learn more, you can visit the team page in your site settings, or visit the team pages of our help centre.
Updated period component
Our period picker is super-functional, but until recently it's also been a bit clunky: multiple layers to the dropdown, with labels like 'relative' or 'absolute' that not everyone understands. Last month we updated and simplified the component so that it's clearer, faster to use, and still just as powerful:
Improvements to feedback tools (general)
We've added a couple of improvements that apply to both the NPS® and Sentiment survey configuration:
- There is now the option to 'Select All' pages in the hide/show survey configuration - a huge time saver for sites with many users.
- Paid accounts now have the option to hide the 'powered by Squeaky' badge that is displayed in the bottom corner of widgets.
Sentiment feedback upgrades
Last month we introduced major improvements to our NPS® Surveys, and this month we're following up with improvements to Sentiment Surveys.
There's now a brand new layout, with better controls for turning your survey on and off, and likewise there are now custom triggers for customers who wish to manually define when and where the survey is displayed to their visitors:
JSON download option
There are times when your visitors may request a copy of the information your internal tools are holding on them. To facilitate data requests of this nature we've added the option to download a .JSON file that contains all the information Squeaky holds on a particular visitor.
You'll find the option in the top-right of the visitor profile pages, and only site Owners or Admins can perform this action.
Last month we announced the beta release of our events-tracking feature. We've received lots of great user feedback so far and we've been making many small updates since, most notably:
- In the events feed for any event you're tracking you can now click through to view the related recordings and visitor records.
- We've fixed a bug that meant event trigger counts were not aligned between pages.
- We've made it so that the order of graph elements is static, regardless of changes you make to the date range.
- We've made event trigger counts update without reloading the page.
That's everything from August! Thanks for reading and we hope you're happy with the latest changes. As always, if you'd like to get in touch with other feature requests or improvements, don't hesitate to contact us at any time via firstname.lastname@example.org