See what your customers see

Recordings overview

View all your website or web app's visitors in one place. You can easily filter the data to find the recordings that are most relevant to the task at hand.

Amazing playback

Our script captures an exact copy of your website, as your visitor saw it. That way, when you play back a visitors session you can see exactly what they saw.

Playback controls

Pause and scrub recordings to quickly navigate the playback, and view the recording at faster or slower speeds to go through the sessions at your preferred pace.

Zoom

Zoom in and out of your session playback to take in the whole picture, or focus on the tiniest details.

Session info

Anonymous session information, such as the user's device, browser and language, help you understand the context of their visit, use data linking to add additional fields from your own database.

Activity and pages feed

Easily navigate your recording using a timestamped list of the pages visited or the activity feed (e.g. clicks, scrolls, hovers etc).

Notes and tags

Use notes and tags to document visitor behaviour, site issues, and activity, so you have a clear record of the moments that need addressing later.

Feedback

If you're using our NPS® or Sentiment survey tools then we'll pull feedback data directly in the recordings overview and the recording playback.

Bulk actions

Sometimes you'll want to quickly update the properties of multiple recordings at once. We've made that effortless, by providing bulk actions you can access from the recordings overview

Data linking

For some companies it's vitally important to be able to link your Squeaky visitors to your existing user database. With our Linked Data feature you can make that connection, and still keep their data private if you need.

Custom columns

Squeaky captures an enormous amount of data, but sometimes you'll want to cut out the noise and focus on the data points that matter to your business. We made that effortless, with our custom column management.

Bookmarking

Keep track of the most interesting or important recordings by bookmarking your favourites. You can access these quickly later on by using the filters provided, or from within the visitor's individual profile.