Make the right choice

Picking the right tool is vital. That’s why we provide a detailed breakdown of all our features, to help you make the right decision.

Privacy

At Squeaky, privacy is not just a buzzword, it’s a core feature of our offering. We’re private by default, and offer a full range of options to help you protect your customer’s data.
Anonymous by default

Squeaky maintains your users privacy by making no use of user IP addresses, no cookie-based tracking or digital fingerprinting.

Form Masking

Our script automatically ignores all data entered in forms, showing you only asterisks, and never transferring customer data from their device.

Hide anything

Add our privacy tags to elements of your site or app’s html to anonymise any elements of the page you like, ensuring that even logged in users can stay anonymous.

Self hosted / On-premise

For our enterprise customers we can offer on-premise hosting, enabling you to store all Squeaky data directly on your own servers.

Overview

For our enterprise customers we can offer on-premise hosting, enabling you to store all Squeaky data directly on your own servers.
Data at a glance

For our enterprise customers we can offer on-premise hosting, enabling you to store all Squeaky data directly on your own servers.

Latest recording

Jump straight in to your very latest recording right from the homescreen. Once it’s finished playing you can jump straight to the next recording in your feed.

Global notes

Take a quick look at the latest notes added to recording in your applications, and quickly jump into any recording with important notes assigned.

Visitors

One of the best ways to make sense of your user data is to view it on a per-visitor basis. Our privacy-first profiles group recordings and analytics data per-visitor, so you can see exactly what their experience has been.
Visitors overview

View a quick run-down of all your users that you can search or filter to quickly find those most relevant.

Visitor status

View a quick run-down of all your users that you can search or filter to quickly find those most relevant.

Starring

Keep track of the most interesting or important visitors by starring your favourites for quick access later.

Detailed anonymity

We capture non-private info, such as the user’s device, browser and language, along with a host of other important data points that enrich your understanding of your visitors.

Data linking

For some companies it’s vitally important to be able to link your Squeaky visitors to your existing user database. With our data linking feature you can seemlessly make the link, and still keep their data private if you need.

Analytics built in

See your users in a new light, with high-level stats about their site or app usage, including average session duration, number of pages visited, average pages per session, and more.

Recordings

Understanding what your users have been up to has never been easier, thanks to our seemless session recording and playback.
Recordings overview

View your recordings in a list that you can search or filter to quickly find those most relevant.

Powerful filters

With Squeaky you can effortlessly find the most interesting and high value recordings using our powerful array of filters.

Perfect playback

Our script captures a perfect copy of your website, exactly as your visitor saw it. That way, when you play back a visitors session you can see exactly what they saw.

Playback controls

Pause, and scrub recordings to quickly navigate the playback, view the recording at faster or slower speeds to go through the sessions at your preferred pace.

Zoom

Zoom in and out of your session playback to take in the whole picture, or focus on the tiniest details.

Session info

Anonymous session information, such as the user’s device, browser and language, help you understand the context of their visit.

Activity feed

Easily navigate your recording using the page visits and the activity feed tabs during playback.

Notes and tags

Use notes and tags to document your user’s behaviour, site issues, and activity, so you have a clear record of the moments that need addressing later.

Data linking

Use notes and tags to document your user’s behaviour, site issues, and activity, so you have a clear record of the moments that need addressing later.

Analytics

Our analytics tool turns your data into actionable insights, enabling your to improve your user experience faster and more effectively.
Visitor numbers

Understanding which days and times your pages are your most popular will help your discover the content that matters most to your visitors.

Unique page visits

Understanding which days and times your pages are your most popular will help your discover the content that matters most to your visitors.

Filter by date range

Understanding which days and times your pages are your most popular will help your discover the content that matters most to your visitors.

Average session duration

Viewing your data over the right time period is vital, so Squeakily lets you quickly apply pre-defined date ranges.

Pages per session

Quickly discover how efffective your site is by seeing whether your visitors are regularly browsing the entirety of your site, or sticking to a narrow selection of pages then leaving.

Popular pages

Most visitors are going to visit your homepage, but where do they go next, and for how long? Squeaky surfaces this data to help you rapidly improve your site or app.

Browser and device

Most visitors are going to visit your homepage, but where do they go next, and for how long? Squeaky surfaces this data to help you rapidly improve your site or app.

Team

At Squeaky we believe that every member of the your team should care about the experience of your customers, so we’ve created a flexible team management system to enable anyone and everyone to be involved.
Unlimited invites

At Squeaky we believe that every member of the your team should care about the experience of your customers, so we’ve created a flexible team management system to enable anyone and everyone to be involved.

Easily manage roles

Squeaky offers 3 distinct roles: Owner, Admin, and Member. Each has different permissions, allowing you to provide only the relevant level of access to each team member.

Quickly update members

If you need to change someone’s role, resend an invitation, or remove a team member, we make it effortless and fast.

Ease of use

We’ve paired our incredible array of features with a world class user experience, offering effortless access to insights that can fundamentally change your business.
Simple installation

Installating the Squeaky tracking code is effortless, just copy into into the header of any page on your website you wish to track, or install in from within your CMS.

Fast and intuitive

We’ve made Squeaky insanely fast and created an elegant and deceptively simple interface to ensure you get results fast.

Reliable customer support

We’re available via email, live chat, or telephone (Enterprise only), and we always aim to reply within 2 hours during our working hours.

Developer documentation

There’s little-to-no technical expertise required, but if you want to make use of our most advanced privacy functionality we’ve got developer documentation to guide you.

Sharing

To get the most value from your data, it should be easily distributed. That’s why we’ve made sharing and exporting your recordings as easy as can be, including our industry-first .gif generator.
Shareable links

We offer shareable links for each screen recording, with settings to allow it to be shared within your team, or via a public URL.

Download .mp4’s

If you want to export your recordings as videos you can use our download feature to quickly grab an .mp4 file.

Generate .gif snippets

Sharing a short snippet from a recording is one of the best ways to share your findings with your team, without having to generate large video files.

Privacy baked in

We’ve made privacy a core part of a our sharing capabilities, enabling you to generate links that are only accessible to your team, or via a password-protected URL.