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Our elegant playback interface allows you to quickly navigate through recordings: pause, play, adjust playback speed, skip inactivity, and view all the different types of user activity directly on the playback timeline.
Alongside a rich array of contextual recording information, we link to your visitor's profile, any feedback they've provided, a feed of all the pages they visited and their activity that session. You can even enrich it all with notes and tags for easy references later.
Reduce noise by using advanced filters to segment your recordings and surface only those relevant to the task at hand.
View all your website or web app's visitors in one place. You can easily filter the data to find the recordings that are most relevant to the task at hand.
Our script captures an exact copy of your website, as your visitor saw it. That way, when you play back a visitors session you can see exactly what they saw.
Pause and scrub recordings to quickly navigate the playback, and view the recording at faster or slower speeds to go through the sessions at your preferred pace.
Zoom in and out of your session playback to take in the whole picture, or focus on the tiniest details.
Anonymous session information, such as the user's device, browser and language, help you understand the context of their visit, use data linking to add additional fields from your own database.
Activity and pages feed
Easily navigate your recording using a timestamped list of the pages visited or the activity feed (e.g. clicks, scrolls, hovers etc).
Notes and tags
Use notes and tags to document visitor behaviour, site issues, and activity, so you have a clear record of the moments that need addressing later.
If you're using our NPS® or Sentiment survey tools then we'll pull feedback data directly in the recordings overview and the recording playback.
Sometimes you'll want to quickly update the properties of multiple recordings at once. We've made that effortless, by providing bulk actions you can access from the recordings overview
For some companies it's vitally important to be able to link your Squeaky visitors to your existing user database. With our Linked Data feature you can make that connection, and still keep their data private if you need.
Squeaky captures an enormous amount of data, but sometimes you'll want to cut out the noise and focus on the data points that matter to your business. We made that effortless, with our custom column management.
Keep track of the most interesting or important recordings by bookmarking your favourites. You can access these quickly later on by using the filters provided, or from within the visitor's individual profile.
We've built a customer experience platform designed to paint the full picture of your customer experience. There's no need to pay for multiple tools or spend time figuring out how to fit them together.
Our privacy-friendly analytics tool offers you straightforward access to the precise and meaningful data you need.Learn More
Track and compare any activity on your site, including page visits, button clicks, or any custom event you like.Learn More
Learn from your customers by including NPS® and Sentiment surveys anywhere in your website or app.Learn More
Discover which content matters most to your visitors, and where your business could be performing better.Learn More
Improve your user journeys by discovering the exact routes your visitors take around your site.Learn More
In the time it's taken you to read this page you could have already started collecting valuable insights.
Create your free account and add your website or app.
Install our privacy-first tracking code on your website.
Use your recordings and data to improve your site or app.
Whether you are using a CMS or you hand-coded your website or app from scratch, our installation guides will have you up and running in no time.See Installation Guides