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Using NPS® feedback from your customers will help you to better understand how the quality of your product and customer support are helping to drive the growth of your business.
The best feedback is often collected unprompted. Our Sentiment Survey provides you with a straightforward and relatable way to let your customers tell you how they're feeling.
Get precise data on how your customer feedback changes over time, so you can measure the improvements you're making to your product or service.
We link all feedback directly to recordings, so you can quickly watch back any visit and understand exactly what they experienced when they submitted their feedback.
Net Promoter Score®
Squeaky offers built in NPS® survey functionality enabling you to add the widely used market research metric directly on your website or in your web app.
Our sentiment survey offers a straightforward and relatable way to let your customers tell you how they're feeling about using your services.
Style your feedback widgets to match your brand, and choose the layout or positioning that works best for your website or web app.
Depending on which type of feedback you're using, you can choose which pages it's displayed on and how often, ensuring you only connect with your visitors when the time is right.
Use detailed charts and analysis to detect trends in your customer feedback that you can use to determine targeted improvements to their experience.
Apply feedback filters throughout the Squeaky application so you can easily focus on visitors and recordings with feedback.
We've build a customer experience platform designed to paint the full picture of your customer experience. There's no need to pay for multiple tools or spend time figuring out how to fit them together.
It's never been easier to understand your users, thanks to our seamless session recording and playback.Learn More
Learn from your customers by including NPS® and Sentiment surveys anywhere in your website or app.Learn More
Discover which content matters most to your visitors, and where your business could be performing better.Learn More
In the time it's taken you to read this page you could have already started collecting valuable insights.
Create your free account and add your website or app.
Install our privacy-first tracking code on your website.
Use your recordings and data to improve your site or app.
Whether you are using a CMS or you hand-coded your website or app from scratch, our installation guides will have you up and running in no time.See Installation Guides